CTARS Login
CTARS (Cargo Targeted Assessment and Reporting System) is an online platform designed to help streamline the reporting and clearance process for cargo entering Australia. It is a vital tool used by various stakeholders in the cargo industry, including freight forwarders, importers, and brokers.
In this article, we will take a closer look at the CTARS login process, including how to access the platform and navigate its features. We will also explore the benefits of using CTARS, how to troubleshoot common issues, and answer frequently asked questions about the platform.
What is CTARS?
CTARS is an online platform developed by the Australian Government to facilitate the clearance process for cargo entering the country. It was designed to replace the outdated manual clearance system, which was slow, inefficient, and prone to errors. CTARS aims to provide a more streamlined and secure clearance process by allowing stakeholders to lodge and track cargo reports online.
CTARS Login: Step-by-Step Guide

Step 1: To log in to CTARS, follow these simple steps:
Step 2: Go to the CTARS website at ctars.com.au.
Step 3: Click on the “Login” button located at the top right corner of the page.
Step 4: Enter your User ID and Password in the appropriate fields.
Step 5: Click on the “Login” button.
Step 6: Once you have successfully logged in, you will be directed to the CTARS dashboard, where you can access the full range of services offered by the platform.
Common CTARS Login Issues and Solutions

Like any online platform, CTARS may encounter login issues from time to time. Here are some common issues and solutions to help you troubleshoot login problems:
Forgot User ID or Password: If you forget your CTARS User ID or Password, click on the “Forgot your User ID or Password” link located under the login fields. You will be prompted to enter your email address, and instructions on how to reset your password will be sent to you via email.
Account Locked: If you enter the wrong password multiple times, your account may become locked. To unlock your account, contact the CTARS support team at support@ctars.com.au
Browser Compatibility: CTARS is compatible with Internet Explorer version 11, Google Chrome, and Mozilla Firefox. If you are using an older browser version, you may encounter login issues. Make sure to use a supported browser version.
System Maintenance: CTARS may occasionally be unavailable due to system maintenance. If you are unable to log in, check the CTARS website for any maintenance announcements or contact the support team for assistance.
FAQs
Can I Use Any Browser To Log In To CTARS?
CTARS is compatible with Internet Explorer version 11, Google Chrome, and Mozilla Firefox. It is recommended to use a supported browser version to avoid any login issues.
What Should I Do If I Forget My CTARS User ID Or Password?
If you forget your CTARS User ID or Password, click on the “Forgot your User ID or Password” link located under the login fields. You will be prompted to enter your email address, and instructions on how to reset your password will be sent to you via email.
What Should I Do If My CTARS Account Is Locked?
If you enter the wrong password multiple times, your account may become locked. To unlock your account, contact the CTARS support team at support@ctars.com.au
Can I Use The Same Password For Multiple Accounts, Including CTARS?
It is not recommended to reuse the same password for multiple accounts, including CTARS. Create a unique password for CTARS to ensure the security of your account.
Yes, CTARS offers two-factor authentication to add an extra layer of security to your account. It is recommended to enable this feature to prevent unauthorized access to your account.https://www.youtube.com/watch?v=EBRqyzNDW94